10 TIPS FOR CREATING DELETE-PROOF EMAILS

Make the top line the bottom line - use a short, informative headline as your subject line.  Summarize your key points and don't leave it vague ("hi") or blank.  Readers will decide from the subject line whether to read now, read later, forward, or delete.

Don't end up in the trash and SPAM folders - avoid using all capital letters, exclamation points, and words that will trigger SPAM filters.  (Search "spam triggers" for a list).

Identify jokes and political messages in the subject line for good internet etiquette.

Keep it brief - multiple small paragraphs are more effective than one long one.  The average person's attention span is 3-4 paragraphs.

Number each topic - this makes complicated messages with many topics or questions easier to understand and makes replying - by the number - simpler.

Trim your reply - leave only essential portions of previous messages, not the whole thread.

Keep your signature line short - 2-3 lines maximum with nothing nonessential.

Proof-read - double check your spelling, punctuation, and grammar.

Slow down and cool off - What you write is documented forever and may be circulated widely, so be careful not to come across as abrupt or rude.
Source: PC World



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